Payments and Invoices
Learn how Academly payments, subscription billing and invoices are handled through Stripe.
Academly uses Stripe to process payments and manage billing for paid plans.
What this section is about
The billing area gives subscribed users access to payment information, invoices and supported subscription settings. Recurring Pro and Author subscriptions are managed through Stripe.
When you should use the billing area
- When you need an invoice for a payment
- When you want to review your subscription
- When you need to update your payment method
- When you want to review billing information
- When you want to manage or cancel a recurring subscription
How to access billing
Open your account
Go to your Academly account settings.
Open the billing section
Find the billing or subscription management area.
Open the Stripe Customer Portal
For recurring Pro or Author subscriptions, use the available billing portal action.
Manage your billing information
Use the available Stripe options to review invoices, payment methods and subscription details.
What you can manage
- Review recurring subscription details
- View available invoices
- Download invoice documents
- Update supported payment methods
- Manage billing information
- Manage supported subscription changes or cancellation
Lifetime purchases
Lifetime is a one-time purchase and is not managed as a recurring subscription in the Stripe Customer Portal. An invoice is created for successful Lifetime purchases.
Taxes and invoices
Applicable taxes are calculated during checkout based on the information available to Stripe. Invoice information may therefore differ depending on the customer and location.
Billing questions
If an invoice, payment or subscription status does not look correct, contact Academly support before making repeated payment attempts.
Related sections
- Subscription Plans
- Managing Your Account
- Understanding Student Points